Frequently Asked Questions


Common
How long will my order take?
Where do you post to?
Are the items listed the only items you make?
Do you offer refunds?
How do I pay with my credit card?

Common

How long will my order take?
Items that are ready made will be shipped within 2 business days of receiving payment. Items that are made to order may take up to 2 weeks to be posted. If it will be longer than this due to the amount of orders I have to make, I will let you know.

Where do you post to?
I am happy to post worldwide, but you will need to contact me to discuss and get a postage quote if outside Australia.

Are the items listed the only items you make?
I am happy to work with you in creating something unique, and will do my best to fulfill your wish for what you are looking for.

Do you offer refunds?
I do not offer refunds for change of mind, wrong size etc, although if the item is clearly faulty due to my errors I will refund or replace on return of item/s in original condition.

How do I pay with my credit card?
You can pay with a credit card through paypal. You do not need to have a paypal account to do so. If the paypal screen doesn't give you the option of paying by credit card without logging in, click on create a new account, and it should direct you to the credit card payment option (without actually having to create a paypal account).

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